Frequently Asked Questions
We are still shipping as normal, but in light of the spread of COVID-19 we’re taking all necessary precautions to keep our customers and colleagues safe.
Social distancing is in force in our fulfilment centre. All staff wear gloves and other hygiene equipment and wash their hands hourly. Due to COVID precautions and anticipated delays with our delivery partners, we are experiencing longer ship times. Currently, plant orders will ship within 2-5 business days after being placed. Once your IS shipped it may take an additional 3–5 days to arrive at your door.
We really appreciate your patience and understanding. If you have any questions, please get in touch with our customer service team using the help button below. Thank you, as ever, for your support.
How does it work ?
Open the cap and pour your hand sanitizer in the bottle half way seal the cap until it is very tighten and now you can take the bottle with you everywhere on the go.
What is the bottle made out of ?
Grade A silicone our manufacturers are the best in business.
How long will a bottle last in a lifespan ?
It can last up to 2+ years
When will my package ship after I order?
Orders are shipped same-day if placed before 12PM EST on a business day. Orders after that will ship the next business day.
Can I return my order ?
Orders are final , Unless a mistake as made on our part
How long will it take my order to arrive?
Note: Our US-based fulfillment center is fully operational and shipping orders. Due to the explosion in our brand's popularity along with COVID-19 related delays, allow up to a few extra days for your order to deliver. Thank you for your patience and understanding during these crazy times. Be assured you'll be kept updated via email! :)
1.) Orders shipped with "3-Day Express" will arrive in an average of 2 business days (1-3 business day range) after shipment.
2.) Orders shipped with "2-Day Express" will arrive in 1-2 business days after shipment.
3) Orders shipped with "Standard Shipping" will arrive in 5-7 business days after shipment.
4) Orders shipped with "First Class Package International" will arrive in an average of 5 business days (3-12 business day range) after shipment.